Our Story

The Shields Facilities Maintenance (SFM) management team is led by its Chairman, David Gansky. Mr. Gansky previously built one of the largest facility maintenance companies in the country. At the time of his departure, they were maintaining over 50,000 client locations and were nearing $500,000,000 in annual revenue. Their clients ranged from regional convenience stores to large big box retail chains. Mr. Gansky, along with Richard Grossman, CEO, decided to replicate this earlier success and benefit from their extensive knowledge of the facilities and project management industries, creating Shields Facilities Maintenance in 2012. From its inception, SFM has been focused on great service, sensitivity to our clients’ budgets and technology to enhance the entire process. They continue to be hands-on and actively engaged in the design and execution of all programs, as well as the day-to-day operation of the business.

SFM is a service-based business that provides crucial facilities maintenance and project management services to national accounts across multiple verticals. We provide a variety of services to thousands of locations across the U.S. and boast an incredibly high client satisfaction rate. SFM designs and delivers targeted programs for national and regional retail, financial, c-store, grocery, healthcare, restaurant, and commercial real estate property management clients. We combine our extensive service partner network with an ownership team that has a strong background in designing and executing national programs for multilocation clients, as well an operations team with extensive tenure in the facilities management industry.

Our approach is simple yet effective. We deliver world-class service that is cost effective and enhances our clients’ brands. We work with your team to create custom programs for maintenance and project-related services. This approach is designed to bolster your brand image, keep your customers and employees safe and keep your budget in line.

The SFM team is standing by to take your call 24 hours a day, 7 days a week, 365 days a year. Our courteous account team members will assist you with anything you might need. We offer the national coverage our clients need, deliver cost-effective solutions our clients require and provide the personalized attention your company deserves. That is our promise to you!

Industry Veterans Who Take Care of Business

We are seasoned veterans with extensive facilities maintenance and project management experience. Our principals pioneered the industry and founded one of the country’s biggest facilities maintenance companies. Along the way, we noted all the ways to outperform our competitors and brought all those ideas together at SFM. The number of locations serviced across the country is now approaching 10,000, and that number is growing rapidly. Our customer base includes some of the nation’s blue-chip retailers, including but not limited to Walmart, Home Depot, Speedway, Best Buy, CVS and Target.

As seasoned industry veterans, we created a company that takes care of business completely and enables customers to function at the very highest level. We wanted customers to enjoy the uncompromising personalized service that often seems to be missing in today’s business environment. Our executive team members guarantee 100% satisfaction with our services.

SFM Team

David Gansky

Chairman View Profile

Richard Grossman

President & CEO View Profile

Andy Ritter

Director of Operations View Profile

Christine Taylor

Director of Operations/Procurement View Profile

John Wagner

Director of Operations View Profile

Joe Rita

Vice President - Project Management View Profile

Nancy Cockrell

Director of Technology & Customer Service View Profile

Aaron Young

Director of Information Technology View Profile

Samantha Sargent

Compliance Manager View Profile

Why SFM?

Our Team Members Are the Very Best at What They Do

Shields Facilities Maintenance boasts a team that possesses hundreds of years in combined experience in this industry. Our Management Team members average over 20 years of experience and are true subject matter experts! That deep knowledge and expertise have been invaluable in all aspects of our business, from program design and execution to compliance and risk management, to building our best-in-class network of trusted service partners. It has enabled us to build an extensive nationwide network of knowledgeable and professional service partners within every major category of facilities and project management.

We Offer a National Footprint with a Small Business Personality

SFM delivers coast-to-coast maintenance services with the care and approachable personality of a small business. We value individual comments, create flexible programs at your request, work within your individual budget and respond 24/7/365 to ensure top performance at your facilities.

Highlights of partnering with SFM:

  • Rigid contractor compliance program/risk management
  • Dedicated field management
  • Scheduled, random and reactive quality control inspections
  • Dedicated account teams
  • Metrics-driven approach to measure and adjust as needed based on defined KPls
  • Shields360 technology – full-cycle CMMS, CRM, ERP solution
    • Work order management system to track, verify and document all transactions
    • Mobile application for service verification and photo documentation
  • Budgeting and customized program design
  • Expert vendor management and field training
  • Customized invoicing and reporting
  • Online web portal
  • 24/7/365 operations center
  • 100% satisfaction guaranteed

To learn more about how we can support your business goals, click on the link below.

Contact Us