Our Story

Shields Facilities Maintenance (SFM), a division of Shields Business Solutions, is a world-class, service based business that provides crucial facility maintenance and management services to national accounts across multiple industries. The Shields organization boasts over 2,000 loyal clients with a satisfaction rate of over 90%. SFM designs and delivers targeted programs for national and regional retail, financial, healthcare, restaurant and parking related clients. We combine our extensive service partner network with an ownership team that has a strong background in designing and executing national programs for multi-location retail clients as well as with an operations team possessing a combined over 60-years experience in the facility management industry.

Our approach is simple yet effective…deliver world class service that is cost effective and enhances our client’s brand. We will work with your team to create customer focused programs inclusive of all maintenance related services that will minimize environmental impact and are considerate of quality of life issues for your store associates and customers.

The SFM team is standing by to take your call 24-hours a day, 7-days a week, 365-days a year; and when that call comes in, we’ll answer the phone with a smile. We can give you the national coverage your company needs, within the budget your company wants and all while giving you the personalized attention your company deserves. That’s our promise to you.